National Debtline

Run by national charity the Money Advice Trust, National Debtline offers practical self-help – empowering people in debt to speak to creditors directly and put solutions in place to resolve their debt problems.

Last year National Debtline helped 94,030 people on the phone and a further 28,630 people through our webchat service. In addition, there were 1.4 million visits to the National Debtline website. After advice from National Debtline 93% of callers debts reduced or stabilised.

National Debtline gives advice on important debts such as rent or mortgage arrears and support if creditors take court action. National Debtline also helps people budget better and look for ways to increase their income. For some, setting up a debt management plan (DMP), a debt relief order (DRO), an individual voluntary arrangement (IVA) or bankruptcy may be the best option. National Debtline helps with these too.

Nationaldebtline.org contains guides, fact sheets and sample letters, as well as a personal budget tool.