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National Debtline

National Debtline offers practical self-help – empowering people in debt to speak to creditors directly and put solutions in place to resolve their debt problems.

About National Debtline

Run by national charity the Money Advice Trust, National Debtline offers practical self-help – empowering people in debt to speak to creditors directly and put solutions in place to resolve their debt problems.

Latest client numbers

In 2024, National Debtline helped 118,300 people over the phone and via our online debt advice tool. We also helped 32,200 people via webchat and received 2.18 million visits to our National Debtline advice website. After advice from National Debtline, 91% of clients saw their debts reduce or stabilise, and 78% reported their debt problem was completely, mostly or partly resolved.

How National Debtline helps

National Debtline gives advice on important debts such as rent or mortgage arrears and support if creditors take court action. National Debtline also helps people budget better and look for ways to increase their income. For some, setting up a debt management plan (DMP), a debt relief order (DRO), an individual voluntary arrangement (IVA) or bankruptcy may be the best option. National Debtline helps with these too.

Nationaldebtline.org contains guidesfact sheets and sample letters, as well as a personal budget tool.

Careers at the National Debtline

Interested in a career at the Money Advice Trust? Visit our careers page to explore current vacancies.

We are a Living Wage employer.

Looking for help with your finances?

National Debtline is completely free, confidential and independent.

visit nationaldebtline.org

Work with National Debtline

For more information on how National Debtline can work with your organisation, contact Ian Robinson, Head of business development.

Ian Robinson

Head of Business Development

ian.robinson@moneyadvicetrust.org

Making sure it’s us

When you’re searching for free debt advice you need to feel confident that the organisation you get in touch with is genuine.

Find out more
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