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Cookies policy

When you visit the Site we may store some information (commonly known as a “cookie”) on your computer. Cookies are pieces of information that a website transfers to your hard drive to store and sometimes track information about you. Cookies are specific to the server that created them and cannot be accessed by other servers, which means that they cannot be used to track your movements around the web. A cookie helps you get the best out of the Site and helps us to provide you with a more customised service.

The site uses cookies to measure Site usage and to improve and update our content.

You can manage these small files yourself and learn more about them from You can block or erase cookies from your computer if you want to, but certain parts of the Site are reliant on the use of cookies to operate correctly and may not work correctly if you set your browser not to accept cookies.

The list below shows all of the cookies that are set by this website and the third-party services we use. If you have any queries about these cookies or would like more information about them, please

Cookies for improving service

Google Analytics sets cookies to help us accurately estimate the number of visitors to the website and volumes of usage. This is to ensure that the website is available when you want it and to help us understand what you want to use.


Typical Content ​(Expires)


Randomly generated number ​ (2 years)


Randomly generated number ​ (30 minutes)


Randomly generated number ​ (When your browser closes)


Randomly generated number and information on how

the site was reached (e.g. direct or via a link, organic

search or paid search)​ (6 months)​


This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site’s analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors. (2 years)


This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visited in an anonymous form. (1 day)


This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. (1 minute)


This cookie is set by the provider Surveymonkey. This cookie is used for statistical analysis and website optmization. It gathers information on user’s interaction with the SurveyMonkey widget on the website.(30 minutes)


This cookie is set by the provider Surveymonkey. This cookie is used for popup surveys to track who has already participated in the survey. This is to prevent the popup from being displayed again. (1 year)


This cookie is set by the provider Surveymonkey. This cookie is used to identify the account confirmation browsers. (3 months)


smcx_{{widget_id}}_last_shown_at is dropped when a user is shown a popup invitation or widget or survey popup user interface, before any user interaction starts. It is used to prevent showing the same popup invitation or survey to the same browser instance after a user on that browser instance had already been given the opportunity to take the survey. Otherwise, in absence of special coding on the hosted website, users would be presented with the survey on every visit. (end of session)


This cookie is set by the provider Surveymonkey. This cookie detects and logs potential errors on third-party provided functions on the website. (15 minutes)


Used by Akamai to optimize site performance and security. (2 hours)


This cookie is used to help prevent unauthorised posting of content to the website. (Session)


This cookie is used to deliver web pages. (Session)

For further detail on the cookies set by Google Analytics, please refer to Google Code website.

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