Public training sessions for creditor staff
Interested in vulnerability training for you or your team? We are holding a series of virtual public training sessions for creditor and essential services staff. Hosted by our subject matter experts, this is an opportunity to network with peers and provide you and your staff with the practical support you need to help customers in vulnerable circumstances.
Excellence in Training Winner 2020
The Money Advice Trust won the CCS Excellence in Training award in 2020.
The award recognises the impact of our training work with creditors to improve support for vulnerable customers.
Why choose our training and consultancy?
Led by senior consultants Chris Fitch and Colin Trend who created industry-wide models, including TEXAS and IDEA.
Proceeds go to the Money Advice Trust
Your money is reinvested into our helping people in debt through our National Debtline and Business Debtline services.
Our courses are updated regularly with the latest research into vulnerabilities.
Decades of experience
Our training draws on the insight we have gained across our services that support hundreds of thousands of people each year.
Vulnerability Matters newsletter
To keep up to date with the latest research, guidance, training and developments in policy and practice subscribe to our Vulnerability Matters newsletter.