Partner with us

Each year we help thousands of people in debt through our National Debtline and Business Debtline services. We work with a range of organisations across the debt and credit sectors to make this possible.

Banks, building societies, credit card companies, high cost credit lenders

Governments and local authorities

Utility providers including energy, water and telecoms firms

Other charities and debt advice providers

Trade associations

Many organisations refer customers in financial difficulty to the free, independent and confidential advice we provide through National Debtline and Business Debtline.

We also work with organisations to directly improve outcomes for customers in vulnerable circumstances through our training and consultancy services.

We believe that debt advice should be provided free for people and small businesses that need it.

We are able to give people the advice they need through the funding we receive from banks, building societies, utility companies and other companies, creditors, and government.

Funding to support our work can be categorised into four broad streams

• Charitable donations – charitable income received from work we do that benefits specific contributing organisations and donations for specific projects associated with the delivery of free debt advice.
• Commissioned services – specific funding to help support the provision of free-to-client debt advice via our front-line services.
• Commercial revenue – received through the provision of our training and consultancy work to improve support for customers in vulnerable circumstances.
• Contact centre – income from the referral of appropriate clients to providers of debt management solutions.