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Council tax after Covid
As council tax arrears levels reach a record breaking £4.4bn in England, our latest report explores the problems that persist within the current systems of council tax collection and local Council Tax Support schemes, and the urgent reforms needed to help bring arrears levels down and to ensure people who fall behind are treated fairly in the wake of Covid-19.
We recruited 46 new debt advisers last year
To support people through Covid-19 and beyond, our front-line debt advice team grew in 2020. Find out more about our front-line advice services.
A practical look at mental capacity limitations
Learn more about our guide and course, supporting creditor organisations to identify and support customers with mental capacity limitations.
How to deal with debt guides launched
Using behavioural insight techniques and following extensive user-testing our guides for people in England and Wales, Scotland, and our Welsh language version are now available to order.
The Money Advice Trust is a national charity, helping people across the UK to tackle their debts and manage their money with confidence
We support individuals, the self employed, small businesses, the free debt advice sector and creditor organisations.
National Debtline offers free, independent and confidential advice on personal debt over the phone and online via webchat.
Business Debtline is the UK’s only free dedicated debt advice service for people who are self-employed and other small business owners.
Wiseradviser is the leading training body for UK debt advisers, with 85% of free money advice agencies in the UK accessing the service.
Training and consultancy
The Money Advice Trust offers training and consultancy services to organisations and customer-facing staff.
people helped in 2020
to our advice websites last year
staff trained in 300 creditor organisations overall
Improving the UK’s money and debt environment
Beyond our frontline activity, we work closely with the UK government, the devolved administrations in Scotland, Wales and Northern Ireland, regulators, creditors and other partners.
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