Help to Repay Campaign
We’ve led a coalition of charities calling for a Help to Repay scheme for energy arrears.
Campaign progress
High energy prices have had a significant impact on low-income households and energy debt is at a record high. That’s why we’ve been campaigning for a Help to Repay scheme, to offer households help to reduce their energy debt through repayment matching and debt relief.
We are pleased that Ofgem is consulting on proposals to introduce such a scheme in 2025. This could provide vital support to people trapped in energy debt. We look forward to working with Ofgem, energy suppliers and others to make the scheme a reality.
The impact of high energy bills
- One in four people with energy debts are currently unable to repay
- An estimated 6.4 million (12%) UK adults are behind on their energy bills – up by 824,000 since April 2023.
- More than one in five, an estimated 11.6 million UK adults, say they have cut back on food and other essentials to meet their energy costs.
- 4.7 million people have sold personal possessions to pay their energy bills.
Letter to the Chancellor
We’ve written to the Chancellor, with the support of 13 other charities and organisations, highlighting our concerns about the impact of high energy costs on the people we help and urging the Government to announce funding for a Help to Repay scheme to help provide safe routes out of debt for people facing unaffordable arrears.
How would a Help to Repay scheme work?
Our Autumn Statement submission sets out more detail on why a Help to Repay scheme is needed, how it could work and the benefits this would bring.
Under Pressure: Tracking the impact of the high cost of living
Our Under Pressure briefing is the third in a series on the cost of living, and highlights the impact high costs – including energy bills – are having on UK households and our clients at National Debtline.
National Debtline
If you’re experiencing financial difficulty, our advisers can help. Contact National Debtline today for free, impartial advice.
Call: 0808 808 4000 or visit nationaldebtline.org
If you are a charity or organisation working in this space and would like to join our campaign, contact our Senior Influencing Manager Grace Brownfield at grace.brownfield@moneyadvicetrust.org.
