Steve Vaid appointed new CEO
The Money Advice Trust, which runs National Debtline and Business Debtline, has appointed Steve Vaid as its new Chief Executive Officer
Help to Repay
We’re leading a coalition of charities calling on the Government to introduce a Help to Repay scheme for energy arrears.
Free debt adviceIf you’re struggling with debt, contact National Debtline today for free, impartial advice.
Supporting Small BusinessesIf you run a small business and are worried about your finances, Business Debtline can help.
Public vulnerability training sessions for creditor staff
Find out how our virtual sessions can help your staff develop the skills to identify, communicate with and support customers in vulnerable circumstances.
The Money Advice Trust is a national charity, helping people across the UK to tackle their debts and manage their money with confidence
We support individuals, the self employed, small businesses, the free debt advice sector and creditor organisations.
National Debtline offers free, independent and confidential advice on personal debt over the phone and online via webchat.
Business Debtline is the UK’s only free dedicated debt advice service for people who are self-employed and other small business owners.
Wiseradviser is the leading training body for UK debt advisers, with 85% of free money advice agencies in the UK accessing the service.
Training and consultancy
The Money Advice Trust offers training and consultancy services to organisations and customer-facing staff.
people helped in 2022
to our advice websites last year
staff trained in 1,078 creditor organisations overall
Training and consultancy
We’ve worked in the area of vulnerability since 2011. During that time, we’ve trained over 300 firms, and more than 30,000 staff, to improve support, and outcomes for their customers.
Improving the UK’s money and debt environment
Beyond our frontline activity, we work closely with the UK government, the devolved administrations in Scotland, Wales and Northern Ireland, regulators, creditors and other partners.
Improving the debt landscape
Keep up to date with our latest news, reports and media activity, and find out how to get in touch with our press team.
Partner with us
Find out how you can help us reach and support more people more effectively.
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Latest posts from our ‘Thoughts at the Trust’ blog
Insight, comment and opinion from the debt advice front line.