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Money Advice Trust responds to Ofgem’s price cap increase

The charity has warned that the rise in the energy price cap could not come at a worse time for many

The Money Advice Trust, the charity that runs National Debtline and Business Debtline, has warned that today’s announcement from Ofgem, raising the energy price cap, could not come at a worse time for many households struggling to pay their bills.

Jane Tully, director of external affairs and partnerships at the Money Advice Trust, the charity that runs National Debtline and Business Debtline, said:

“Increasing the energy price cap could not come at a worse time for the many households struggling to meet day-to-day costs. More than 20 percent of the people we help at National Debtline are already in energy arrears – any increase in cost is likely to push more into the red.

“With the rise in the price cap and increasing energy prices this will be a challenging winter for many people.

“Energy suppliers need to be proactive in looking for early signs that customers are struggling to pay and to offer the help they need. This issue is not for suppliers alone and the Government needs to work with Ofgem and the energy industry to ensure there is proper support for the increasing number of people unable to pay their bills.”




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